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  1. atVenu Help Center
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  3. General Admin & FAQ

General Admin & FAQ

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  • How do I unlock a Settlement? (Artist Account)
  • What does billing 'Per Touring Month' mean?
  • Which atVenu package is right for me?
  • Account Settings overview (Artist Account)
  • Account Settings overview (Venue/Festival Account)
  • API Changelog
  • Best practices for adding merch item images
  • Can a User receive Nightly Settlement emails without having access to my account?
  • Can I add multiple tours to my account?
  • Can I change my Cost of Goods (COG)?
  • Do I have to cancel my account while I am not touring?
  • Do I have to pay an additional fee to report to Luminate if I am on a merch management plan?
  • Do I need the Venue Tax ID?
  • Does the atVenu Artist Manager mobile app work offline?
  • How do I access my Completed Shows?
  • How do I account for Bundle Sales?
  • How do I account for Washington state B&O Tax on my Settlement?
  • How do I add images for my items? (Desktop)
  • How do I add images for my items? (Mobile)
  • How do I add or start a new tour?
  • How do I cancel or delete a show? (Artist Account)
  • How do I change a User's Access Level? (Artist Account)
  • How do I change my password?
  • How do I close a tour?
  • How do I contact atVenu Support?
  • How do I edit a show? (Artist Account)
  • How do I edit a tour?
  • How do I get the Artist Manager or Register apps on my iPad or iPhone?
  • How do I update the Credit Card on file for my account? (Artist Account)
  • How do I upgrade my account?
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atVenu Help Center