General Admin & FAQ
- How do I unlock a Settlement? (Artist Account)
- What does billing 'Per Touring Month' mean?
- Which atVenu package is right for me?
- Account Settings overview (Artist Account)
- Account Settings overview (Venue/Festival Account)
- Best practices for adding merch item images
- Can a User receive Nightly Settlement emails without having access to my account?
- Can I add multiple tours to my account?
- Can I change my Cost of Goods (COG)?
- Do I have to cancel my account while I am not touring?
- Do I have to pay an additional fee to report to SoundScan if I am on a merch management plan?
- Do I need the Venue Tax ID?
- Does the atVenu Artist Manager mobile app work offline?
- How do I access my Completed Shows?
- How do I account for Bundle Sales?
- How do I account for Washington state B&O Tax on my Settlement?
- How do I add images for my items? (Desktop)
- How do I add images for my items? (Mobile)
- How do I add or start a new tour?
- How do I cancel or delete a show? (Artist Account)
- How do I change a User's Access Level? (Artist Account)
- How do I change my password?
- How do I close a tour?
- How do I contact atVenu Support?
- How do I edit a show? (Artist Account)
- How do I edit a tour?
- How do I get the Artist Manager or Register apps on my iPad or iPhone?
- How do I update the Credit Card on file for my account? (Artist Account)
- How do I upgrade my account?
- How does atVenu calculate the taxes displayed on my Settlement page?