This article is provided by atVenu on behalf of SoundScan. Any specific questions on this topic should be directed to the SoundScan team.
Effective 10/09/2020:
Artist's are not able to submit bundle sales of any type to SoundScan from live events via atVenu. This includes Music+Merch and Music+Ticket bundles (which were already previously restricted).
Regarding Merch+Music Bundles:
Music+Merch bundles are only allowed to be sold via the Artist's official D2C store, and should not be sold at Venues or live performances. Music+Merch bundle sales cannot be submitted via atVenu to SoundScan.
What is allowed at Live Venue Shows?
Artists can allow a customer to add a music item to their purchase for a discounted price, as long as the discounted price of the music item meets or exceeds the minimum required price (Minimum price for an album is $4.99 or $.69 for a single).
For example, if an Artist is selling a tour tee for $20, the fan can add an album for a discounted price. The minimum total for the purchase must = $24.99 in this example. The customer must also have the option to purchase both items separately at regular price, and bundles cannot be promoted as packages.
Regarding Ticket+Music Bundles:
Ticket+Merch bundles cannot be submitted to SoundScan via atVenu.
Contact:
- To contact SoundScan directly: music.merchantservices@luminatedata.com
- Additional information available at Billboard.com
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