If the Business Details or Business Representative saved to your atVenu Register account require updating for any reason, you can do so as follows:
- From your atVenu.com account, click the Menu button in the upper left corner
- Click Register Setup from the slide-out menu
- Click Bank Info and scroll down the page
- In the Account Verification section, click the Update Verification button. The page will reload with the Stripe Verification form
Update Business Details:
- Under Business Details, click the Edit button
- Edit your Business Details, then click Save at the bottom of the page
- Then, on the Verification Summary page, click the Submit button and you will be redirected back to the atVenu Bank Info page
Update Management and Ownership:
- Under Management and Ownership, click the Edit button
- Edit the Individual Details, then click Save at the bottom of the page
- Then, on the Verification Summary page, click the Submit button and you will be redirected back to the atVenu Bank Info page
Remove Business Representative:
- On the Individual Details page for the individual you wish to remove, scroll down and click the Remove as Account Representative link
- Then, to remove them from your account, click the Remove Person button at the bottom of the page. If not, click Done
Add a New Owner:
- To add a new Owner, click the + Add an Owner button and complete the required information
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