Reconciling atVenu Register payouts (Payment History / Payouts Report)

If you use atvenu Register, you can reconcile your show payouts at any time using 2 different reports. 

1. atVenu Register Payment History Report
2. atVenu Register Payouts Report

Below is a complete overview of both reports financial reporting tools.

Note: Show deposits from atVenu Register appear on your bank statement as follows: AVAccountName0123 (AV prefix, follows by Account Name, followed by date)

atVenu Register Payment History Report:

You can see the full history of your show deposits and transfers in the atVenu Register Payment History report section of your account:

• Log in to your atVenu.com account
• Click Reporting (Venue/Festival) or Reports (Artist)
• Click Payment History

Working with the Payments report:

• Filter by date range by selecting a start and end date in the upper right
• Export the selected date range as an Excel file by clicking the XLS button to then left of the date range selectors

The Payments report includes the following:

• Pending Deposits: The report lists pending show deposits as Type > Show
• In Transit Transfers: The report lists in process transfers as Type > Transfer with any applicable notes under the Description column
• Payouts/Deposits: The report lists completed transfers as Type > Payout
• Disputes: The report lists disputes as Type > Dispute Withdrawl or Dispute Won. For more information on Chargebacks, please see: How does atVenu handle Chargebacks or Payment Disputes?
• Post Show Refunds: The report lists refunds that occur after a show as Type > Post Show Refund and include Venue name and show date
• Post Show Payments: The report lists payments that occur after a show as Type > Payments and include Venue name and show date. Post Show Payments occur when offline transactions are received and processed from a Register, after the show deposit has been transferred
• Withholdings: The report lists withholdings as adjustments with a descriptive label under the Type column
• Click on the blue Show/Venue Name in the Show column for any Pending Deposit entry to load the Register Report (Which includes all sales data) for that show in a new window
• atVenu Balance: This column provides a running total of your current atVenu Register account balance

atVenu Register Payouts Report:

The Payouts report compliments the Payments report and provides some additional detail, including tips and fees by event.

• Log in to your atVenu.com account
• Click Reporting (Venue/Festival) or Reports (Artist)
• Click Payouts

Working with the Payouts report:

• Filter by date range by selecting a start and end date in the upper right
• Export the selected date range as an Excel or PDF file by clicking either Download button. Please note, this report is available for download only

The Payouts report includes the following:

• Show Name / Venue Name / Show Date
• CC Sales: Total credit card sales processed 
  • CC Sales does NOT include tips
  • CC Sales are in local / show currency
• CC Tips: Total credit card tips processed
  • CC Sales are in local / show currency
  • Because the Payout report includes tips by show, all in one place, you have the ability to view tips across multiple shows by exporting a specific date range or filtering the Excel file
• CC Fees: Total credit card processing fees
  • CC Fees are in local / show currency
• CC Net: Net payout
  • CC Net is in the currency of the bank account used to receive atVenu Register payouts
• Security Deposits: Details hardware security deposits if applicable
• Payout Adjustments: Details additional atVenu fees (if applicable), late transactions, post show refunds, and disputes
• Final Deposit: Final total deposited to connected bank account
  • CC Net is in the currency of the bank account used to receive atVenu Register payouts