Reconciling atVenu Register payouts (Payment History / Payouts Report)

If you use atvenu Register, you can reconcile your show payouts at any time using 2 different reports. 

1. atVenu Register Payment History Report
2. atVenu Register Payouts Report

Below is a complete overview of both reports financial reporting tools.

Note: Show deposits from atVenu Register appear on your bank statement as follows: AVAccountName0123 (AV prefix, follows by Account Name, followed by date)

atVenu Register Payment History Report:

You can see the full history of your show deposits and transfers in the atVenu Register Payment History report section of your account:

• Log in to your atVenu.com account
• Click Reporting (Venue/Festival) or Reports (Artist)
• Click Payment History

Working with the Payments report:

• Filter by date range by selecting a start and end date in the upper right
• Export the selected date range as an Excel file by clicking the XLS button to then left of the date range selectors

The Payments report includes the following:

• Pending Deposits: The report lists pending show deposits as Type > Show
• In Transit Transfers: The report lists in process transfers as Type > Transfer with any applicable notes under the Description column
• Payouts/Deposits: The report lists completed transfers as Type > Payout
• Disputes: The report lists disputes as Type > Dispute Withdrawl or Dispute Won. For more information on Chargebacks, please see: How does atVenu handle Chargebacks or Payment Disputes?
• Post Show Refunds: The report lists refunds that occur after a show as Type > Post Show Refund and include Venue name and show date
• Post Show Payments: The report lists payments that occur after a show as Type > Payments and include Venue name and show date. Post Show Payments occur when offline transactions are received and processed from a Register, after the show deposit has been transferred
• Withholdings: The report lists withholdings as adjustments with a descriptive label under the Type column
• Click on the blue Show/Venue Name in the Show column for any Pending Deposit entry to load the Register Report (Which includes all sales data) for that show in a new window
• atVenu Balance: This column provides a running total of your current atVenu Register account balance

atVenu Register Payouts Report:

The Payouts report compliments the Payments report and provides some additional detail, including tips and fees by event.

• Log in to your atVenu.com account
• Click Reporting (Venue/Festival) or Reports (Artist)
• Click Payouts

Working with the Payouts report:

• Filter by date range by selecting a start and end date in the upper right
• Export the selected date range as an Excel file by clicking the Download Reports button. This report is available for download only

The Payouts report includes the following:

• Show Name / Venue Name / Show Date
• CC Sales: Total credit card sales processed 
  • CC Sales does NOT include tips
  • CC Sales are in local / show currency
• CC Tips: Total credit card tips processed
  • CC Sales are in local / show currency
  • Because the Payout report includes tips by show, all in one place, you have the ability to view tips across multiple shows by exporting a specific date range or filtering the Excel file
• CC Fees: Total credit card processing fees
  • CC Fees are in local / show currency
• CC Net: Net payout
  • CC Net is in the currency of the bank account used to receive atVenu Register payouts
• Security Deposits: Details hardware security deposits if applicable
• Payout Adjustments: Details additional atVenu fees (if applicable), late transactions, post show refunds, and disputes
• Final Deposit: Final total deposited to connected bank account
  • CC Net is in the currency of the bank account used to receive atVenu Register payouts