If you use atVenu Register for your merchandise sales and Credit Card processing, you have access to the Register Report. The Register Report provides real-time inventory and sales data as your show progresses. On the Register Report, you can see everything including total Cash and Credit Card sales, total number of transactions, top selling items, total items sold, and inventory remaining.
- Real-Time Sales Reports: Easily track sales and inventory levels to ensure a faster and more accurate Settlement at the end of the night
- Inventory Remaining: Quickly see inventory remaining levels to help maximize sales
- Cash vs. Credit: Track total Credit Card and Cash transactions, Tips, and Discounts all from one place
For information on how to access the Register Report, please see:
- How do I access live Register Reports from my atVenu.com account?
- How do I access live Register Reports from atVenu Register?
Navigation, Filtering, and Sharing:
Navigation:
- Access the Menu in the upper left corner to switch events, change password, or logout
- Use the primary navigation to toggle between Home, Artists, Items, Inventory, and Registers
Filtering:
- Start Date and End Date: If your event is set up as a multi-day event, use the date filters to see sales and inventory data for a specified range
- All Day: Filter your Register Report by a specific time frame using the All Day / time filter. For Artist accounts, you have the ability to set the time zone on a per show basis. If the show is in the US or Canada, the time zone will default to the timezone that matches the Zip/Postal Code
- All Artists: Filter the Register Report to only show Artist data, or also include Custom Amount, and/or Tips data
Sharing:
You can share the Register Report on a show by show basis at any time with anyone, even if they are not a User of your account. Click the Share button to share any portion of the Register Report via a unique URL. For more information on how to share the Register Report, please see: How do I share my Register Report?
CSV Export:
Use the XLS button to export a CSV file of the active page of the Register Report. Filtering will also be reflected on the CSV export.
Home Page:
The Home page of the Register Report provides a high level overview of your show data.
- Total Collected: Total payments collected (Credit + Cash + Service Fees + Tips)
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Total Sales: Total Collected - Tips
- Total Sales includes tax
- Total Sales does NOT include Tips or Service Fees
- Tax: Total Tax will be displayed if Tax on Top is enabled for the show
- Net Sales: Net Sales will be displayed if your show is Tax on Top enabled. Total Sales - Tax collected (Net sales does NOT include Tips or Service Fees)
- Tax: If Tax on Top is enabled for the show, a tax total is displayed (Net Sales total includes tax)
- $/Head: Current $/Head based on the capacity entered when the show was saved
- Avg. $: Average transaction dollar amount (Tax included)
- Avg. $ w/o Tax: If the show is configured as Tax on Top, this field will display average transaction amount without tax, calculated as Net Sales divided by the number of transactions
- Txn: Total number of transactions
- Avg. Units/Txn: Average units (items)per transaction sold within the last hour
- Tenders: Total tenders (CC, Cash, Waived) including the portion of CC receipts that is the atVenu CC processing fee. Transactions lower than $0.50 cannot be processed and will be waived (reflected as a Waived tender on the Home page)
- Top Seller: Best selling item, including total units sold
Below the top row of data, you'll find a visual bar graph which displays sales data that is filterable by hour or day.
- Use the Sales / Transactions / Units/Txn and Hour / Day buttons to customize the graph data
- To see data for specific points in time, hover over any of the points in the graph to reveal the sales data with that time stamp
Further down the page, more granular sales data is displayed by date, including: Gross, Refunds, Offline Declines, Discounts (if enabled), and Total.
Artists:
The Artists page of the Register Report includes a line graph which displays sales data that is filterable by hour or day.
- The graph represents Custom Amount transactions and Tips as separate Artists / Categories
- To see data for specific points in time, hover over any of the points in the graph to reveal the sales data with that time stamp
Further down the page, more granular sales data is displayed, including: Credit, Cash, Total for Artist sales, Custom Amount, and Tips or Service Fees (if enabled).
Uncategorized Transactions: You may also see a row labeled 'Uncategorized Transactions' on the Artist page and the Registers page. This includes transactions that were processed (meaning the customer was charged), but due to poor network conditions, the data related to the transaction has not yet synched with atVenu. atVenu does not know where to apply the sale or inventory deduction. The total $ amount of these Uncategorized Transactions is included as part of the Total CC Receipts listed on the Home page under Tenders, but your remaining inventory has not yet been updated. As network conditions improve, and as the details of the transaction sync to atVenu, your remaining inventory will be updated automatically, and the total $ amount of Uncategorized Transactions will be reduced.
Items:
The Items page of the Register Report includes a line graph which displays sales data by item that is filterable by hour or day.
- The graph represents each item separately providing an at a glance comparison of how each item is selling
- To see data for specific points in time, hover over any of the points in the graph to reveal the sales data with that time stamp
Further down the page, more granular data is displayed by item, including: Item Price, Cash, Total Sold, Refunds, and Total. Service Fees (if enabled) will also be displayed on their own line.
- Click on any item in the list to reveal sizes and corresponding sales data by size
- If Tax on Top is enabled, items will display Price and Price w/ Tax
Inventory:
The Inventory page will list all Counted In items broken down by size and will display quantities for the following:
- Count In
- Adds
- Total In
- Comps
- Sold
- Remaining (Show Stock)
- Sales ($)
Tip: With large product lines, use the Search feature in the upper right to quickly locate specific items within the list.
With atVenu Register, your remaining inventory is also available on your Counts page. For more information on where to see your remaining inventory on the Counts page, please see: How do I check my remaining inventory when using atVenu Register?
Registers:
The Registers page allows you to track sales by Register when running more than 1 iOS device with atVenu Register.
Please note: To locate the Register name, visit the atVenu Register app login screen. The Register name is listed in the lower left corner. Alternatively, while logged into a show, tap Operations in the upper right corner of the screen, or tap Menu > Support to locate the Register name.
Sales by active Register are displayed in a visual graph filterable by hour or day.
- The graph represents each Register separately providing an at a glance comparison of how each device is performing
- To see data for specific points in time, hover over any of the points in the graph to reveal the sales data with that time stamp
Further down the page, more granular sales data is displayed by Register, including: Gross, Offline Declines, Refunds, Cash, Credit, and Total.
- Use the > arrow on the right side of the header row to reveal additional columns, including Discounts, Tips, or Service Fees (if enabled)
Also see: Can I track sales by Register?
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