To enable Tipping in Register:
- Log into your account at venue.atVenu.com
- Click on the Menu icon in the upper left corner
- In the slide-out menu, click on Register Setup
- Click on the Register Settings button
- Click on Tipping
- Click on Enable Tipping and update the preset percentages as desired
On atVenu Register:
- Once Tipping has been enabled, and after you swipe a credit card, the customer will be presented with Tip Amount options
Why do I get a “Unable to Tip” message?
In a small number of situations, a customer’s credit card may only have enough authorization room to process the original transaction, but not the tip. In this case, you’ll get a message in atVenu Register that says "Unable to Tip - $xx is the max amount allowed on card. Unable to tip"