Working with Counts on our mobile app (Artist Account)

For Artist Accounts, Counts is a feature of our Merch Mgmt packages (Tour Merch Mgmt, Advanced Inventory, MerchIQ). This article provides a complete overview including Count In, Count Out, Adjustments, and more.

Counts can be accessed on the web at atVenu.com or from our mobile app, Artist Manager. This article will walk you through Counts for an Artist Account using the Artist Manager mobile app.

If you are a SoundScan Reporter package user, please see: How do I submit my nightly music sales to SoundScan? (Mobile)

You can use the Artist Manager mobile app to run your show even without cellular service or WiFi. Once your device regains an internet connection, re-launch and refresh the app to sync all the data back to your account. For more information, please see: Does the atVenu Artist Manager mobile app work offline?

Note: If you use multiple devices simultaneously while working with Counts, be sure to allow enough time for changes to sync, and remember to refresh the page to load any new changes that might have been made on the other device. atVenu auto-saves your changes.

Also, please note: You must Count In/Out and Settle your shows in order to submit your music sales to SoundScan.

Count In:

The Count In page will pull in all of the items you have saved to the tour.

• Log in, then select your tour
• Select the show you wish to Count In from the Routing (Shows) page
• Tap the Count In button
• Select the item you want to Count In
• Enter your Count In quantities
• As you Count In, the app will display your Gross In ($) by item, and by size
• Count In quantities are deducted from your Tour Inventory or Trailer as they are now part of the show stock
• Tap the Up/Down Arrow buttons to transition between items saved to your tour inventory 
• Tap <Back in the upper left to go back to your list of items

Once any show's Count In page has been accessed, the existing prices are saved to each item for that particular show. To change prices for individual items once you've accessed the Counts page see: How do I change prices for individual shows? (Tour Merch Mgmt).

• Counted In items display a blue checkmark next to them

Count In Carry Over:

Utilize the Carry Over feature if you wish to automatically input the Count Out quantities from the previous show into the current show's Count In. You can always edit the Count In quantities prior to Count Out.

Adds: 

• Tap the Add button from the show page
• Select an item
• Enter your Adds
• To enter multiple Adds for the same item, just tap the cell for the previous entry and the Modify Adds panel will load. This allows you to enter up to 3 separate Adds for the same item or size.
• Manually override entries as needed

Note: Adds entered on the Counts page are added to the Total In for the show, but are not added to Tour Inventory or Trailer stock.

Comps: 

• Tap the Comp button from the show page
• Select an item
• Enter your Comps
• To enter multiple Adds for the same item, just tap the cell and edit the previous entry

Note: Comps entered on the Counts page are removed from the Total In for the show, but do not impact Tour or Trailer inventory.

Count In completion:

At the top of the Count In page, you're presented with a summary, broken down by Merch and Music.

• Tap the Gross Amounts header to expand and reveal the following: 
  • Count In Gross
  • Count In + Add Gross
  • Count In + Add - Comps
  • Count In + Add $ / Head(Cap)
• Below the Count In summary each item is listed, broken out by Apparel, Other, and Music. Tap to select any item for edits or Adjustments

Once your Count In Gross is agreed upon, your Count In is complete. You can return to the Count In page at any time during the show to enter Adds or Comps.

Crew Sales & Trailer Comps:

Crew Sales are pulled from your Tour or Trailer Inventory, not show stock. When you enter Crew Sales for the show, the associated dollar amounts will be represented as Cash on Hand in the Settlement and are not included in your Gross Sales.

Trailer Comps are Comps that are pulled from your master tour inventory, or Trailer, not the show stock.

• Tap Crew Sale or Trailer Comp from the show page

• Select an item
• For Crew Sales, enter the quantity and dollar amount
• For Trailer Comps, enter the quantity and repeat as needed

Crew Sales Note: The Total $ Amounts are not calculated for you. You must manually enter the total $ amount for each entry and update the $ amount if you add to it. Example: If you sell 2 Tour Tees at half price ($15 each), enter $30 and a quantity of 2. If you return to log a 3rd Crew Sale for the same item/size, you must update the quantity and the $ amount manually.

Adjustments:

You can make adjustments for any item for a specific show, by tapping Adjustments in the upper right corner while viewing any item from any of the Counts pages. Changes made to items from Adjustments apply to the current show only. This allows you to adjust prices per item/per show, for example.

• Change Price: Change the price of any item by size for the show
• Tax Override: Change the Tax Rate being applied to a specific item for the show
• Venue % Override: Change the Venue Cut being applied to a specific item for the show

Note: For Canadian shows you have the ability to override both GST/HST and PST

For more information on specific adjustments, please see: 

• How do I change prices for individual shows? (Tour Merch Mgmt)
• How do I change the Venue Cut or Tax Rate for a specific item? (Tour Merch Mgmt)

Count Out:

• Tap the Count Out button from the show page
• Select the item you wish to Count Out
• Enter your Count Out quantities
• As you Count Out, the app will display your Total Sold (Units) and Gross Sales ($) by item, and by size
• Tap the Up/Down Arrow buttons to transition between items saved to your tour inventory 
• Tap <Back in the upper left to go back to your list of items

At the top of the Count Out page, you're presented with a summary, broken down by Merch and Music.

• Tap the Gross Amounts header to expand and reveal the following: 
  • Count In Gross
  • Count In + Add Gross
  • Count In + Add - Comps
  • Count In + Add $ / Head(Cap)
  • Units Sold
  • Total Sales $

Once Count Out is complete, it's time to Settle the show. Access the Settlement page by tapping the Settle button.

This takes you to the Settlement page, it does not complete the show. You can return to Counts at anytime prior to completing the Settlement to make adjustments. 

All items Counted In must have a Count Out quantity entered (even if it’s 0(zero)) to proceed to the Settlement page.

For information on Settling shows on the Artist Manager mobile app, please see: Settling a show on our mobile app (Artist Account).

Also see: 

• Working with Counts on the web (Artist Account)
• How do I unlock a Settlement (Artist Account)
• How do I get the Artist Manager or Register apps on my iPad or iPhone?