Settlements:
atVenu Settlements will automatically default to the currency for the country saved to the show, as long as you have the country saved correctly for the Venue in Routing. So, for example, if you're performing in Canada or England and have the country saved correctly, atVenu will automatically default to Canadian Dollars or British Pounds on the Settlement.
It is important to clarify that the currency is detected by the country saved to the Venue when you create the show, not the postal code. Use the scrollable country dropdown to select the appropriate country for new Venues.
For international shows, atVenu Settlements will populate the most current exchange rate available, but this exchange rate can be manually overridden as needed.
atVenu Register:
The numeric prices of your items in atVenu Register remain the same as in your Count page for the show (merch item prices are set in a neutral currency). Your customers will be charged that price in their local currency. You can always change prices per item / per show to account for conversion rates on our Merch Mgmt packages: How do I change prices for individual shows? (Tour Merch Mgmt)
When using atVenu Register in a different country, Stripe (atVenu's processor), will apply their current exchange rate to each transaction at the time of the sale.
For example:
- US Artist transacting in the UK
- Stripe applies current exchange rate to each transaction (In this case GBP > USD)
- Each show is paid out 2-3 business days post event based on a per transaction exchange rate applied by Stripe at the time of each transaction
atVenu Register Credit Card payouts are deposited into the bank account saved when activating atVenu Register. Payouts are deposited in the saved bank account currency (USD or Canadian Dollars).
atVenu Register is not currently supported in any country that doesn't use subunits (cents). These are considered zero-decimal currencies. atVenu is currently unable to process zero-decimal currencies through atVenu Register. Please see below for a list of unsupported currencies:
- BIF (Burundi)
- CLP (Chile)
- DJF (Djibouti)
- GNF (Guinea)
- JPY (Japan)
- KMF (Comoros)
- KRW (South Korea)
- MGA (Madagascar)
- PYG (Paraguay)
- RWF (Rwanda)
- UGX (Uganda)
- VND (Vietnam)
- VUV (Vanuatu)
- XAF (Cameroon, Central African Republic, Chad, Republic of the Congo, Equatorial Guinea, Gabon)
- XOF (Benin, Burkina Faso, Guinea-Bissau, Ivory Coast, Mali, Niger, Senegal, Togo)
- XPF (French Polynesia, New Caledonia, Wallis, Futuna)
Reports:
All Reports, including Tour Reporting and Nightly Settlement Emails, convert back to the Report Currency you saved for the tour when it was created.
Also see:
- Does atVenu Register work in Europe?
- Does atVenu Register work in Canada?
- How do I add or start a new tour?
- How do I edit a tour?
Comments
0 comments
Article is closed for comments.