How do I submit my nightly music sales to Luminate? (Web)

Please Note: SoundScan is now Luminate

With our Luminate Reporter package, you can submit your nightly Venue music sales to Luminate on atVenu.com or on our Artist Manager mobile app. This article will cover the process of submitting sales to Luminate on the web, logged in to atVenu.com.

For information on how to submit sales using our Artist Manager mobile app click here

If you prefer video, please see our Luminate Reporter (Web) training video here: Intro to Luminate Reporter on Web (Training Video). Jump to 06:02 to learn how to submit music sales.

To submit music sales on web (laptop or desktop): 

• Log in to atVenu.com
• Click on Shows
• Locate a show and click anywhere on the show tile

• Enter the number of sales for each music item in the Number Sold cell

• The page will display the Total Gross per item, along with the Total Quantity Sold, and Total Gross for the show
• Obtain the Venue Rep's signature in the signature area. The Venue Rep's signature is required to continue and report sales to Luminate
• Click the Done button

Clicking Done will trigger the nightly Luminate reports to go out to all parties on your User and Email Lists. The Luminate report will provide a breakdown of albums sold, total quantity sold, and total revenue, along with the status of the submissions. The show will also now be moved from Open to Completed on the Shows page. 

Warnings:

A red flag warning will appear next to any item that does not have a UPC saved, or that has a UPC saved that is not currently registered. Note: The UPC must be registered in the country the show takes place (USA or Canada) in order to report sales.

You'll also see detailed warnings in yellow at the bottom of the page for any items that do not have registered UPCs saved.

Luminate reporting is built into our Tour Merch Mgmt, Advanced Inventory, and MerchIQ packages but you must still have registered UPCs saved for all music items.

Also see: 

• Can I change the number of music sales I submitted to Luminate?
• Why were my sales flagged or rejected by Luminate?
• What is the Luminate Reporting Period?
• Is a Venue Rep signature required to submit sales to Luminate?
• How do I register my UPC/EAN with Luminate?