Why is there change in my Artist CC Totals? (Venue/Festival Account)

If you are noticing change or uneven dollar amounts in your Artist Credit Card Totals, this means you have processed split orders through atVenu Register that contained items from multiple Artists in the same sale. 

When a split order occurs, atVenu takes the total CC amount for the sale and splits it evenly across the Artists that are included in the sale which, in many cases, will lead to fractions of dollars.

 

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