My inventory is off - How do I fix it?

If your inventory is off, you need to perform a physical count against the inventory quantities listed in atVenu. This is called Reconciling

Advanced Inventory Mgmt and MerchIQ

If you're on our Advanced Inventory Mgmt or MerchIQ packages, you can take advantage of the Reconcile feature. You have the ability to Reconcile your Trailers or your Warehouses.

  • Perform your physical count
  • Log in to your account at atVenu.com
  • Click on Inventory
  • To Reconcile a Trailer, click on Trailers. If you have more than 1 Trailer, click on the Trailer you want to Reconcile from the pop-up menu
  • To Reconcile a Warehouse, click on Warehouses. If you have more than 1 Trailer, click on the Trailer you want to Reconcile from the pop-up menu

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  • Now, on the Reconcile page enter your Actual quantities and atVenu will automatically calculate and overages or shortages along with the $ amounts associated based on the item's Weighted Average Cost of Goods

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Keep in mind that Tour Inventory does not carry over tour to tour on our Tour Merchandise Mgmt package like it does with our Advanced Inventory Mgmt or MerchIQ packages.

Tour Merchandise Mgmt

There is no Reconcile feature on our Tour Merchandise Mgmt package but you can still perform the task with a more manual approach. 

  • Perform your physical count
  • Log in to your account at atVenu.com
  • Click on Tours
  • Click on Tour Inventory
  • Use the (+) Add or (-) Remove buttons to update your inventory quantities 

Keep in mind that Tour Inventory does not carry over tour to tour on our Tour Merchandise Mgmt package like it does with our Advanced Inventory Mgmt or MerchIQ packages.

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