If you entered in an incorrect number of music sales for a show there is a limited window where making changes is possible.
In order to unlock a show you must first contact us at support@atVenu.com. Shows can not be unlocked by the User.
- The show must fall within the current SoundScan Reporting Period. The SoundScan Reporting Period is every Friday - Thursday. If the show you need to make edits to falls outside of the current week's Reporting Period it can not be unlocked and sales numbers can not be edited.
- The show must not yet be Reported. Changes can only be made at the Submitted or Approved status levels. Once they reach the Reported status level changes are not possible.
If an item on your Sales Submission Review sheet looks like this, you can not make any changes: