If you are using atVenu Mobile Orders or our Food & Beverage product, you have the ability to pair a Star Micronics printer to your iOS device. This allows you to print Mobile Order or F&B tickets from the Mobile Orders fulfillment dashboard built into the atVenu Register app or the Transactions List under the Register app Settings. With Mobile Orders, you have the ability to enable Auto-Printing. Please contact support@atVenu.com for more information.
Additionally, as of the release of atVenu Register v3.170, you also have the ability to print Fan Receipts using a Star Micronics Printer. Please contact support@atVenu.com if this is of interest to you.
For Venue/Festival accounts, you can also access the Mobile Orders dashboard on web (laptop) and print to any connected Inkjet, Dymo, or other printer.
Currently Supported Star Micronics (Bluetooth) Printers:
atVenu recommends the following printer option. Below is a link to purchase the printer and compatible label (not sticky or peel & stick):
mC-Print3 (MCP31LBi) Part Number: 39654410 WT / 39654510 Blk
Buy Printer:
Buy Paper: Direct Thermal PN: 37963920 Model: TRF80-D83-C17 12PK / 80mm (3in)
Other supported printer options are below:
- Star Micronics TSP650IISK
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Star Micronics TSP143III
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Star Micronics TSP654IIBI
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Star Micronics MCP31LB(mC-Print3)
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Star Micronics MCP21LB(mC-Print2)
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Star Micronics: SM-T300i
Pairing the Printer to your iOS Device:
- Access Printer Settings within the atVenu Register app
- Tap the Menu button in the upper left
- Tap Settings, then Printer from the menu
- Tap the Star Micronics Connect button. You will be redirected to Device Settings > Bluetooth on your iOS device
- Ensure Bluetooth is enabled on the printer and on your iOS device
- While your printer is in pairing mode, select the Star Micronics printer from the discoverable device list on your iOS device and wait for the printer to connect
- Return to the atVenu Register app. The Star Micronics printer will now display Connected
- Tap Test Printer to print a sample receipt
- Return to the atVenu Register inventory screen by tapping Menu, then Register from the menu on the left
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You can also enable Auto-Print for Mobile Orders or F&B
- Mobile Orders will automatically print while in Bagging Mode within the Mobile Orders fulfillment dashboard built into atVenu Register
- F&B orders will automatically print after each sale
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