How do I collect tips with atVenu Register?

To enable Tipping in Register:

  • Log into your atVenu account at
  • Click on the Register button
  • Click on Register Settings and select Tipping
  • Click on Enable Tipping and update the preset percentages as desired

On atVenu Register: 

  • Once Tipping has been enabled, and after you swipe a credit card, the customer will be presented with Tip Amount options

Why do I get a “Unable to Tip” message? 

In a small number of situations, a customer’s credit card may only have enough authorization room to process the original transaction, but not the tip. In this case, you’ll get a message in atVenu Register that says "Unable to Tip - $xx is the max amount allowed on card. Unable to tip"
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