How do I collect tips?

To enable Tipping in Register:
1) Log into your atVenu account
2) Click on ‘Register’ in the main navigation
3) Click on ‘Register Settings’ and select ‘ Tipping’
4) Click on ‘Enable Tipping’ and update the preset %
On atVenu Register
After you swipe a credit card, the customer will get the following options:
Why do I get a “Unable to Tip” message?
1) In a small number of situations, a customer’s credit card may only have enough authorization room to process the original transaction, but not the tip. In this case, you’ll get a message in atVenu Register that says ‘Unable to Tip - $XX is the max amount allowed on card. Unable to tip."
Have more questions? Submit a request