How do I enable Fraud Protection for my atVenu Register account?

atVenu Register has built in functionality to assist in ensuring customer charges are valid to avoid chargebacks. There are 2 checks that atVenu will do, to catch fraudulent transactions:

1. Verify 2nd transactions - Often, customers with fraudulent cards will attempt to use a card more than once at a show. Any second transaction will be flagged for ID verification
2. Transactions over a $ amount - Large transactions can also be flagged for additional verification

Either of the above two fraud triggers, can be verified with one or both verification steps:

1. Request the seller obtain identification from the customer
2. Request a zip code from the customer which will get verified as part of the credit card authorization

To update your Fraud Settings:

• Log into your atVenu account at atVenu.com
• Click on the Menu button in the upper left corner

• Click on Register Setup from the slide-out menu
• The page will default to, or click Register Settings

• Click Fraud Protection
• Update your Fraud Protections settings based on your requirements