How do I process a refund?

To Refund Transactions, you can locate the transaction by the last 4 digits of the CC, Last Name, or Order ID from the receipt.

  1. Tap on the left hand menu and click on transactions

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  1. Search for a transaction by last 4 digits of the CC, Last Name, or order ID

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  1. Confirm that the transaction is correct and tap on Refund

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  1. You can select specific items to refund. Tap Refund to continue. 

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  1. You’ll get a confirmation screen that the refund was processed

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