To see your inventory in atVenu Register, your items must be configured properly. Log in to your account at atVenu.com and ensure that:
- All of your items are assigned to the show (visible on the Nightly Count page)
- All items have prices
- All items have names
Important Note Regarding Item Prices:
Once any show's Nightly Count page has been accessed, the existing prices are saved to each item for that particular show. If you have not yet saved prices under Tours > Inventory or on the Merch page, $0 will be saved as the price, and because of that, the item will now show up in atVenu Register.
If you update prices from Tours > Inventory or on the Merch page, after a Count page has been accessed, you must revisit that show's Count page and manually update each item's price.
For more information on adding prices on the Nightly Count page see: Why aren't prices showing up on the Nightly Count page?